JIAKE-service

>>JIAKE SERVICE

JIAKE provides a series of after-sales services, provides timely technical support to customers, reduces customer losses, and ensures the normal operation of the machine is our responsibility.

Welcome to Visit JIAKE Factory

Welcome to the JIAKE factory to verify that we are a real factory.
Secondly, you can see many wire mesh machinery machines in the workshop. You can see the production, assembly, installation, and debugging processes of the machines, etc. You can also visit the accessories workshop, quality inspection workshop, and various production equipment.
Finally, you can communicate face-to-face with professional engineers to resolve any confusion you have and provide the best solution.

Indian-customers
Mexican-customers
South-African-customers

Online Support

We provide online support. When you encounter technical problems, we will immediately discuss solutions with professional engineers and communicate through video conferencing or WeChat (Whatsapp) to troubleshoot machine problems and provide solutions for you as soon as possible.

Online-support
videoconference

Provide Machine Layout

When your factory space is limited and you need to know the footprint of the machine, our drawing engineers will draw drawings based on your customized production line to clearly express the footprint of each module.

We can also provide 3D videos to give you a better understanding of local parts of the machine.

Machine-layout
machine-3d-video

Provide Video Support

1. Provide machine test video (test run according to customer requirements)
2. Provide machine wiring and installation videos.
3. Provide machine debugging videos.

test-video
install-video
debugging-video

Provide Accessories Service

1. When the customer customizes the machine, we will give away two sets of easy-wear accessories for free.
2. Free replacement of accessories within the warranty period.
3. When engineers detect quality problems with accessories, they will mail and replace them with new ones for free to all customers.

Accessories
Accessories-box
Parts-replacement

Engineers go Abroad for Installation and Commissioning

1. Engineers provide services of installing and debugging machines
2. Engineers will train customer factory workers for free to skillfully operate the machines.

Installation-of-pneumatic-mesh-welding-machine-for-Mexican-customers

Installation of pneumatic mesh welding machine for Mexican customers

Saudi-Arabia-customer-3-8mm-welded-wire-mesh-machine-installation

Saudi Arabia customer 3-8mm welded wire mesh machine installation

Mexican-customer-automatic-mesh-welding-machine-installation

Mexican customer automatic mesh welding machine installation

Visit Customer Factory

Our engineers will go to 3-5 countries every year to visit customer factories, provide free technical support and listen to customer feedback. Provide direction for JIAKE to upgrade machines.

Visit-Turkish-customer-factory

Turkish customer factory

Visit-to-Mexican-customer-factory

Mexican customer factory

Visit-Indian-customer-factory

Indian customer factory